“Does anyone care?” “Do I matter at all?” “Do I make a difference in anyone’s life?” These were the halting words of Haley—a late-night caller on our Hope line—shared with me by the Hope Care Representative who answered Haley’s call. It was an unforgettable voice of despair—the voice of someone who had lost all expectation of a better tomorrow. Then the voice became quiet ... wondering if anyone really heard her, let alone understood her.